Return policy

 

 

Returns

 

You may return you new and unused merchandise within 30 days of purchase for a refund or online store credit less any shipping fees, discounts, or coupons used.

 

 

Returns must be received in their new, unused condition, in the original packaging, and with all tags attached. Washed and/or used products cannot be returned, no exceptions. Due to their hygienic nature, we cannot accept returns of, but not limited to, diapers, diapering accessories, training pants, swimwear, and masks. Returns are fully inspected to verify our terms and conditions have been met. We reserve the right to refuse any returns that do not meet our terms and conditions.

 

 

Original and return shipping fees are non refundable unless a wrong item or defective product was received. If you received free shipping and your return causes your total to fall below the minimum order amount, we will deduct our actual shipping cost from your refund. Returns past 30 days are subject to approval. All sales are final after 60 days.

 

Return Procedure

 

Return your item(s) using the form linked below.

Kushies Baby USA Online Returns Form

 

Step 1: Print and complete the return form to be included with the items your are returning.

 

Step 2: Affix the top return address portion on the package or envelope.

 

Step 3: Keep your shipping records as proof of delivery. We recommend insuring your package and using a shipping method that can be tracked. We cannot be responsible for any returns lost or damaged in transit.

 

 

Kushies Baby USA Online Returns
Unit 1, 4450 Witmer Industrial Estate Rd.
Niagara Falls, NY 14305

 


 

Warranty Information

 

Kushies diapers are guaranteed against manufacturing defects in workmanship and materials for a full 90 days from purchase.

Please retain UPC/Bar Code and original sales receipt as both are required as proof of purchase for warranty assessment.

Defective products will be repaired or replaced at our discretion. Fit, wicking, leaking, staining, and/or normal wear do not fall under our warranty.

Failure to follow specific washing instructions will not be considered a manufacturing defect.